Chromcast thinks it's in the wrong country

[BestAbbyEver]

I purchased my Chromecast with Google TV today, and just went through the set up process.

My google account, Google home account, and all other relevant accounts are set to Australia where I am based, however when I went to access Stan and Binge through cast, it says that I am not in a country that supports those apps.

The reason I purchased this version of Chromecast was so that I could use the remote to access these apps so I would like to troubleshoot this problem ASAP, thanks.

[Jeran]

Hey there BestAbbyEver,

I apologize about the late response on this, thank you for being patient! Were you able to fix that location issue? If not, I'd be happy to help out. Now, are those two apps the only ones experiencing those issues? Are you able to cast from another device, such as a computer or tablet? What I would recommend you try for now, to narrow down the factors, is check if you can cast from another phone or from their website and see if you still have the same issue.

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran
 

[JenniferV]

Hi there,

It's us again. We wanted to check back in to see if you still need help. Feel free to let us know if you do.

Thanks forr the help, Jeran.

Regards,

Jennifer

[JenniferV]

Hi BestAbbyEver,

Just checking in to make sure that you've seen our response. Please let us know if you have other questions or concerns as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer