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Streaming

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Resolved! Regarding audio and video not synced with Google TV Streamer

Hey everyone,We are aware that some users might be experiencing an issue where audio is not synced with video from their Google TV Streamer. This appears to be related to specific audio equipment and configurations, and does not seem to be a widespre...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 15730 Views
  • 0 replies
  • 10 kudos

Kids profile and pin at startup

Is there a way to reuire a PIN or password when Chromecast starts up? I have set up a kids account which is restricted, but I don't want my kids to be able to access the main account when they turn on the TV, nor do I want to have to always turn it o...

Chromecast won't connect to wifi.

I have the same problem as others in connecting my Chromecast with the wifi. I am having problems getting my chromecast set up. I have seen a similar post to this but all the solutions that worked for them have not worked for me.I have one chromecast...

BobRay by Community Member
  • 7720 Views
  • 11 replies
  • 3 kudos

CCwGTv can't use bluetooth audio receiver after pairing

Hello!I have strange problem. My configuration is:Dell S560T projector, CCwGTv (white 4K version - STTE220621.019.A2.9082754), Rod Rain Audio 9038 bluetooth receiver (it uses Qualcomm QCC5125 bluetooth chipset (BT5.1 compatible), ESS Sabre ES9038Q2M ...

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Nicram by Community Member
  • 1142 Views
  • 6 replies
  • 1 kudos

Ambient Mode Glitching

Hello! Seem to have a little bit of a dilemma as when the Chromecast uncasts or reboots it doesn't pull the configured Ambient Mode photos which is configured to be a Google Photos album. Instead it selects Art Gallery; however if I go into the setti...

Madman25b by Community Member
  • 617 Views
  • 4 replies
  • 1 kudos

Google TV does not support 720x480 display resolution

Months ago I connected a Chromecast with Google TV to my old Panasonic CT-30WX54. It worked fine until recently. Now I getWhen I go to the display resolution settings, I see this.but selecting resolution just gets me back to the "does not support" me...

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TP8888 by Community Member
  • 11182 Views
  • 35 replies
  • 4 kudos

Chromecast ultra on new wifi

Chromecast previously worked great. I recently upgraded my WiFi(same isp just better WiFi) now to connect to chromecast it has to be reset every time and the google home app will say nothing is on TV. If I try to switch to a different app to cast fro...

Device not found

Did a factory reset. Device is plugged in, the welcome screen in with Chromecast number is showing on the television. I open the Home app. I have one local device (a 2nd gen Chromecast in another part of the house) showing up in app. When I go to Set...

JR22 by Community Member
  • 1078 Views
  • 9 replies
  • 0 kudos

Chrome desktop does not see any Chromecast devices

Chrome on my Windows 10 laptop no longer sees any of my Chromecast audio devices (there are 5). My Windows 11 and my Pixel both see all of them. This suddenly started last week. Have restarted the laptop, all of the chrome casts, the modem and the ro...

tommyleew by Community Member
  • 2222 Views
  • 19 replies
  • 0 kudos

Parental control on main account

Hi, I would like to ask if there is a possibility to add a password (PIN) requirement when turning on google chromecast before accesing the account? I just would like to avoid a situation that my kids use main account instead of using their own accou...

Ryszard1 by Community Member
  • 357 Views
  • 2 replies
  • 0 kudos
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