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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 26042 Views
  • 0 replies
  • 11 kudos

Resolved! Dolby Vision HDR

When using the Chromecast with Google TV, does the TV also have to support Dolby Vision for it to work or does the dongle do all the work?

emmamilton by • Community Member
  • 1396 Views
  • 6 replies
  • 0 kudos

Spdif audio delay

I mistakenly turned this on now I have no sound while casting. How do I turn it off!

Rock9523 by • Community Member
  • 682 Views
  • 3 replies
  • 0 kudos

Resolved! Chromecast Ultra HD using Ethernet adapter: NO WIFI

I recently lost my wifi transmitter/router that my Chromecast Ultra HD was streaming from.I have a cable modem, with ethernet out, and 300mb/s speed (confirmed on computer).When I try to use the Ethernet/Power adapter for the Ultra HD, I can't get th...

AMTPROD by • Community Member
  • 2484 Views
  • 9 replies
  • 0 kudos

Youtube_Remote Control

Hello, when I go on youtube on my phone and cromcast to tv, youtube video via apk, I can't control the video with the remote control from Cromecast 4k.

Gregor3 by • Community Member
  • 667 Views
  • 3 replies
  • 0 kudos

Update Chromecast 1st gen

Hi All! I am trying to update my chromecast 1st gen (2015) but cant find any information how do it. In the past, with de Chromecast app, it had a place just for this. Now with google home cant find! HELPP

luissims by • Community Member
  • 1011 Views
  • 4 replies
  • 0 kudos

One PC will not recognize one of my Chromecasts

I have several devices, both PCs and Android phones and I have 2 Chromecasts. One of my PCs is not recognizing one of my Chromecasts. All of my other devices are recognizing both Chromecasts. The Google Chrome on this PC is up to date. How do I troub...

Chromecast Ultra only in stereo at Disney+

Unlike Amazon Prime, for example, Chromecast Ultra does not play 5.1 (DolbyDigital(plus)) at Disney+, but instead uses PCM Stereo 2.0.I am not alone: https://twitter.com/Steve_OH3SPN/status/1610178226885693441Could someone confirm that it works on Ch...

valerian by • Community Member
  • 2457 Views
  • 12 replies
  • 0 kudos

Can't watch anything from Peacock or Paramount +

Hi,I have a Chromecast 4K since November 2022 (purchased the one that came bundled with a Stranger Things "Eleven" Funko Pop!, part # GA04317-US) and I noticed that there are a few apps that seem to work fine but everytime I tried to watch anything f...

GandalfPR by • Community Member
  • 1482 Views
  • 9 replies
  • 0 kudos

Google TV used to connect to internet but not anymore

Hello,My Google TV chromecast worked fine until now when it just won't connect to the internet. I factory reset and now after searching the available networks and trying to connect, it gives "Cannot reach internet". I even tried a different router. I...

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