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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
  • 25978 Views
  • 0 replies
  • 11 kudos

Chromecast w/ Google TV regularly needs to have hard restart

Two of my CwGTV (4k) constantly go to sleep and won't wake with the remote. I need to unplug the Chromecast and do a hard restart. I have done a factory reset. I have tried different HDMI ports. It keeps happening. I haven't noticed it on my CwGTV (H...

Redlow by Community Member
  • 2186 Views
  • 8 replies
  • 2 kudos

Blue rectangle on Paramount+

 any ideas what is going on. Remote won't respond. Used the app on my phone to get out. Once out of the app, the rectangle is gone. Went back in and there is was again

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How to set up Chromecast without remote on iPhone

Hi, I have an iPhone, wanting to set up A NEW wifi for my chromecast. I don’t have the remote control. Based on previous feedback, I did a factory reset in order to set it up again and select the new wifi details. However the TV instructions require ...

Shell2363 by Community Member
  • 871 Views
  • 4 replies
  • 1 kudos

No Chromecast/Google TVs in my house work

For the past few weeks, neither of my Chromecast w/ Google TV (4k) are working properly, neither is my son's TCL TV with built in Google TV. If not used, it's like the wifi just stops working, doesn't pick up any wifi networks at all (not even a mobi...

GregM86 by Community Member
  • 1270 Views
  • 9 replies
  • 0 kudos

Just got a new chromecast!

Hey all,When I boot up my Chromecast (white model with android TV), it boots into the screen that directs you to g.co/cast/power because it thinks it's plugged into the TV instead of the wall. Problem is, I'm using the power brick and wire it came wi...

Izz3h by Community Member
  • 697 Views
  • 4 replies
  • 0 kudos

local channels

YOUTUBETV. Home location is displayed correctly. The app changes to another city 4 hours away. I selected update on the location, and changed it to correct location. When the app is opened, it opens in the wrong location, showing that is the current ...

Runningr by Community Member
  • 615 Views
  • 3 replies
  • 0 kudos

Chromecast su Samsung A336B

< P > Chromecast non risulta abilitato sullo smartphone. NetFlix si sente, ma non si vede; mentre tutto ok senza Google home.

Claver by Community Member
  • 606 Views
  • 3 replies
  • 0 kudos

Chromecast tv no suggestion from Netflix

I'm using since a couples of week chromecast tv. All works fine.I can see content from all services I have an get sugestions for content and continue watching for stuff I not ready with from all apps besides Netflix.I can access and use Netflix no pr...

Rolkra by Community Member
  • 2728 Views
  • 5 replies
  • 0 kudos

twitch chat no longer available on chromecast

After the most recent Twitch app update, I can no longer open the chat box on the right side of the screen when watching VODs. There seems to just be no option to turn it on. Is it just me, or has this feature been removed? It is severely impacting m...

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