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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 577 Views
  • 7 replies
  • 1 kudos

Chromecast Ultra - can't finish setup. Says "connect to same wifi"

I have a Chromecast Ultra that I am trying to setup. I did a factory reset, I am able to connect to it, because it sees it as ChromecastUltra9893 or whatever, it asks if it can share my wifi password, so I say allow, then it says its connecting to my...

sp1d3rx by • Community Member
  • 1313 Views
  • 6 replies
  • 1 kudos

Resolved! Can't do a factory reset with chromecast with Google TV.

When the device is turned on, it stops at the Google logo and remains in this state. I tried to do a factory reset by pressing the back button, but the device does not respond and remains in its status as it is without change.

HanyShawky by • Community Member
  • 2415 Views
  • 9 replies
  • 1 kudos

Samsung Galaxy S6 and chromecast doesn't work anymore?

Recently I've had trouble with my old smartphone and chromecast. Sometimes I could find the device, sometimes not. Lately never. So I updated the OS, and that certainly hasn't helped. Is it a general thing that chromecast isn't supported anymore? I c...

How stream my photos from albums or phone on TV?

I cannot see any « stream » icon in my Google photo apps. Nor for albums, nor for photos on the phone. My YouTube works fine, I see « stream » icon, but not for photo. What shall I do to show my photo on TV?

Annca by • Community Member
  • 839 Views
  • 4 replies
  • 0 kudos

Resolved! Can't cast from iPhone using mobile hotspot from that same phone.

Hi,I just set up my Chromecast 3rd gen using another phone and made a mobile hotspot from my own phone (I don't have wifi). The setup appears to be working correctly as I am able to cast from both the other phone and my computer. However, I am unable...

Salomon_ by • Community Member
  • 1294 Views
  • 6 replies
  • 0 kudos

Chromecast turning off/changing inputs

Like the title States my Chromecast is randomly turning off and/or switching input channels. I have tried a factory reset and that didn't do anything any advice would be helpful. PS. The input changing usually happens after it has switched off

Snugz by • Community Member
  • 1315 Views
  • 9 replies
  • 0 kudos
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