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Chrome cast, casting from android, no audio

Schfifty561
Community Member

when I start the cast everything works perfect, it displays my screen and plays audio. my problem is after about 10 minutes the audio cuts off and I have no audio. how do I fix this??

3 REPLIES 3

Kimy
Community Specialist
Community Specialist

Hi Schfifty561,

 

Thanks for reaching out — let’s see what’s going on. A few questions: what Chromecast device are you using? Is this happening on all contents/apps? When did it begin? Also, what steps have you taken so far? Give the steps below a try and let me know how it goes:

 

  1. Move your Chromecast device to a different HDMI port on your TV.
  2. Reboot your TV and Wi-Fi router.
  3. Reboot your Chromecast device.


Thanks,
Kimy

Kimy
Community Specialist
Community Specialist

Hi Schfifty561,

 

I'm just checking in to make sure that you saw my responses. Please let us know if you still need our help, as we would be happy to answer any questions you may have.

 

Regards,

Kimy

Muddi
Community Specialist
Community Specialist

Hey Schfifty561,

 

We haven’t heard back, so I'll be locking this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi