Chrome cast cnt find my device

[Jmsecrets1967]

Not finding my device I changed routers so I got a new network or Wi-Fi so I rebooted factory reset and I it’s not find my device

[Alex_S]

Hi Jmsecrets1967,
 

Thanks for posting — let's get this sorted out. How did you factory reset your Chromecast 1st gen device? Try the troubleshooting steps below:

• Turn off and on WiFi settings on your phone.
• Uninstall and reinstall the Google Home app.
• Unplug and replug Chromecast device from the power outlet and your TV for a minute.
• Open the Google Home app > Try to do the set up. If the issue persists;
• Open your phone’s WiFi settings and check if there’s a Chromecast.XXXX network. If yes, connect to it > Go back to the Google Home app > Proceed with the setup steps.

Let me know how it goes.

Kind regards,
Alex

[Alex_S]

Hi there,

I wanted to follow up and see if you are still in need of any help. Have you had the chance to try the suggestion above? If yes, how is it?

Best,
Alex

[Alex_S]

Hey there,
 

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Thanks,
Alex