Chrome cast gen 1 on college wifi not finding phone

[Charlos]

So I’m on a college campus where the wifi situation is a bit weird there are two networks. One for devices and one for phones and computers and such. The school ITS services say that it should still connect and even after getting the chrome cast on the wifi I can’t add it to my google home devices or connect and cast with my wifi ITS hasn’t really been helpful so I was wondering if someone had a solution here 

[Pattonator14]

https://support.google.com/chromecast/answer/3213084?hl=en-GB

According to this you need AP Isolation turned off on the network which is something only one of the network college admin can do, worth asking if they'll check for you

[JenniferV]

Hi folks,

Thanks for the help here, Pattonator14.

Charlos, hope that helps. Also, please take note that schools often have a restricted network configuration that can cause issues with Chromecast setup. 

Feel free to reach back if you have other questions and concerns. We're here to help.

Thanks,

Jennifer

[JenniferV]

Hello Charlos,

It's me again. I wanted to check if you still need help or have other questions and concerns. Don't hesitate to reach back if you do.

Best,

Jennifer

[JenniferV]

Hey there,

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer

[Diego3]

Hola buen dia, intenta ingresando en el router y creando una linea de wifi alterna, digamos otro punto de acceso, y conecta el Chromecast en esa linea junto con el celular, yo tenía el mismo problema, y solo asi lo solucione. Espero te ayude, un abrazo.

[JenniferV]

Hi Diego3,

Thanks for the suggestion. We appreciate it!

Charlos, if the suggested step is possible to do in your University, please try that and let us know how it goes.

Best,

Jennifer

[JenniferV]

Hello Charlos,

How's it going? Do you still need help?

Regards,

Jennifer

[Charlos]

It doesn't work yet but I'm working with tech services on campus to find the issue on their network so I think you can close the thread if you want

[JenniferV]

Hey there,

Understood. If that's the case, I'll go ahead and lock this thread now. If you need help in the future, you know where to find us. 

Have a good one!

Best,

Jennifer