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Chromecast 3rd gen reset to Norwegian and does not want to connect anymore

basjetien
Community Member

Dear members,

Since yesterday, we have experienced problems with our 3rd gen chromecast. Due to a necessary reset of our network, we wanted to reconnect the chromecast but it did not want to connect via our new wifi-network and therefore we factory reset the chromecast. Suddenly, the chromecast information displayed on-screen is in Norwegian and the Google home app does not recognize the chromecast anymore. The chromecast is visible under its displayed number in the list of available wifi-devices but also refuses to connect directly. There are no network changes on the router's side and our Google nests connected without issue. Would there be a solution beyond factory reset, or is it time for a new chromecast? Thanks for the help,

Bas

1 REPLY 1

RXShorty
Bronze
Bronze

Hi @basjetien 

A factory reset should let you set up the device like new.

Be sure to remove the Chromecast from the Home app so you can set it up like new. 😊