Chromecast 4k

[Kg4]

Wij hebben van iemand een google chromecast overgekocht die 5 weken is gebruikt tijdens een vakantie. 

Wij steken hem in de tv en in stopcontact en het enige wat er op tv komt is het Google logo dat aan en uit gaat en het lichtje op de chromecast zelf pinkt al 10 min oranje. Wat doen we verkeerd? Groetjes 

[virnab]

Hi Kg4,
 

Thanks for reaching out to our community.

I'm sorry to hear that your Chromecast is malfunctioning. It's only displaying the G logo intermittently, and the LED light has been flashing orange for 10 minutes. 

To provide you with better assistance, please answer the following questions:

1. Which Chromecast model do you have? (If unsure, please specify the color.)
2. Are you using the original power cord and adapter to plug the Chromecast directly into a wall outlet?
3. Have you tried connecting the Chromecast to a different HDMI port on your TV?

Thank you for the information provided, it helps us to better understand the situation you are experiencing. Here are some troubleshooting steps to try:

1. Try plugging the Chromecast into a different wall outlet and observe the behavior. Please let me know the results.
2. Test the Chromecast on a different TV.
3. Try using a different power cord and adapter with the Chromecast.

Thank you for your cooperation. Please let me know if these steps helped.

Best regards,

Virna