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Chromecast Android TV does not see drives after updating to Android 14

Sofia_Kapinoss
Community Member

Hello,
I have a Chromecast with Google TV 4K after updating to Android 14 UTTC.241218.004.12950887 my Chromecast does not see USB drives. It shows a message, USB drive safely removed. My drives are configured as device mass storage and everything worked fine on Android 12.
The Bluetooth keyboard has also stopped working. It is visible in the settings but you can't search for anything. Searching with the remote control also doesn't work. I can't write anything because the virtual keyboard doesn't appear.
Factory reset doesn't help because it's still Android 14.
How can I go back to Android 12?
If you can't go back to A12, please let me know when the problems I reported will be fixed.
Please help me solve my problem.

13 REPLIES 13

yuriiharkusha
Community Member

I have exactly the same issue after Android 14 update 

Sofia_Kapinoss
Community Member

Google... 

Will you answer my questions? 🤔

moralesvicente
Community Specialist
Community Specialist

Hi Sofia_Kapinoss, 

 

Thanks for reaching out to the Google Nest Community Forum. We appreciate you letting us know. The team is aware and is working to resolve this as soon as possible. We're sorry for the inconvenience.

 

Regards,

Daniel

Can you tell me when I can expect an update that will fix the bug I have with my Chromecast Google TV 4K?

Can I revert to Android 12 where my Chromecast worked fine?

Hey Sofia_Kapinoss, 

 

Thanks for posting. Regarding your question, our support team is working on it right now. To receive more updates, stay tuned to this community.

 

Best regards,

Daniel

 

Hi Daniel,

I have to wait a very long time for a fix to be released that will fix the bug that is in our Chromecast Google Tv devices...😪

Can I go back to Android 12 where my Chromecast worked fine? You did not answer this question.

Any updates?

B3njammin
Community Member

This is ridiculous, Google was so fast to acknowledge the problem with the old second generation Chromecast due to expired certificate, However, I've yet to see any official acknowledgment of the multitude of issues and bugs that arose with the Android TV 14 update on Chromecast with Google TV 4K

Xander_Ro
Community Member

"Stay tuned to this community" to receive.....nothing. Good job Google!

Sofia_Kapinoss
Community Member

I'm waiting and waiting.... and there is still no update to fix the Android 14 bug that will finally restore the ability to use a USB drive.

When will there be an update?

I'm wondering too still no update this is ridiculous

Federico2
Community Member

Seguimos esperando una solución para los errores reportados, en los que conicido plenamente. Así mismo, creo que ha pasado un tiempo más que razonable para que haya dado ya una solución de algún tipo, ya que son ustedes los que han generado el problema a partir de un actualización que no funciona correctamente. Muchas gracias.

Sofia_Kapinoss
Community Member

Google!!!

When will you release an update? We still can't use our Chromecast...

I am very angry...😡