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Chromecast: I cannot make setup work. Description does not help

andershl
Community Member

I have two identical Chromecasts that should be connected to anther network. Both have been reset. One succeeded after 10-20 tries. The other one constantly fail.

I used this article  https://support.google.com/chromecast/answer/2998456?hl=en&co=GENIE.Platform%3DAndroid  but the described method does not work:

 

Tried the direct connect to SSID, but Chromecast simply will not let my mobile in. Tries and then stops 'not aproved'. Then verified the SSID by test connecting my computer to it. No problem, but the mobile gets thrown off. With only mobile as valid for setup I am stuck.

 

1 Recommended Answer

andershl
Community Member

Lo and behold: I borrowed my wife's iPhone and installed Google Home on it. Searched for new. It found it. Setup worked instantly, fast, and flawlessly.

So apparently it is only my Android that the Chromast does not like. Reason unknown...

View Recommended Answer in original post

6 REPLIES 6

andershl
Community Member

Lo and behold: I borrowed my wife's iPhone and installed Google Home on it. Searched for new. It found it. Setup worked instantly, fast, and flawlessly.

So apparently it is only my Android that the Chromast does not like. Reason unknown...

BR3N4RD
Community Member

I didn't scroll down but yep these are some hassle to setup, no improvements on the newer models at all.

BR3N4RD
Community Member

You have second gen that article states "for 3rd Gen or older" I would try setting them on the home app on different devices until it works. I never had the second gen but did have 3rd gens for a long time, still they had setup issues where it allways failed so I allwyas have my tablet to try the setup until it goes through.

virnab
Community Specialist
Community Specialist

Hi andershl,

 

Thanks for reaching out to our community.

I’m happy to know that you could connect your Chromecast devices to your WiFi network.

If you have more questions or need more assistance, please feel free to contact us.

 

Best regards,

Virna

I cant find the answer why my chromecast isnt working with the app

Do you know what model you have?