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Chromecast Resetting Nonstop

nszugye
Community Member

Disclaimer: Not sure which Gen my vhromcast is but I would assume 1st or 2nd.

My chromecast keeps reseting itself after every couple of minutes. My shows cast perfectly then it goes blue screen, resets, Google logo, then picture with time. Sometimes it even freezes on the photo but without time and photo information displayed. I have already tried rebooting it as well as factory resetting it. Any clue what the problem is or is it time to replace?

1 REPLY 1

Alex_S
Community Specialist
Community Specialist

Hi nszugye,

 

That certainly hasn’t been easy for you. Let’s further look into it. Kindly take a photo of your Chromecast device to confirm its version. Also, how did you do the factory reset? 


Regards,
Alex