Hi @Camypasa,
Thanks for reaching out to the community! I'm sorry to hear that your Chromecast is unable to download Star+. Help's here!
To gather more information, I'd like to ask the following:
In the meantime, you can try the following steps:
- Make sure you have the latest versions of the Google Home app and your mobile device's software.
- Try rebooting your Chromecast. For instructions, refer to the following article: Reboot your Chromecast device.
- Update the Star+ app on your mobile device to the newest version.
- Ensure both Chromecasts are set to the same region as your Star+ account.
Please keep me posted.
Best regards,
Jenniffer
