Chromecast TV (4k) keyboard is not working

[Vlad-Covaci]

The search app and games is not possible in order to install apps/games. It looks like keyboard is not available.

I tried also the Google TV  app  with remote from my phone. And when I press the search bar, keyboard icon appears only for a blink and then disappear.

How can I solve the issue?

Thanks 

 

[Jeran]

Hey there Vlad-Covaci,

In this case, I would recommend that you reboot the Chromecast. There are two ways to do so:

 From Google TV

1. Using your Chromecast Voice Remote, in the upper right of your TV screen, select your profile Settings .
2. Select System Restart Restart.

From the power source

1. Unplug the power cable from Chromecast with Google TV.
2. Leave it unplugged for one minute.
3. Insert the cable back into Chromecast with Google TV.

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

[Vlad-Covaci]

Hello,

I tried everything but didn't worked. Is there anything else to use instead Gboard?

Thanks

[Jeran]

Hey Vlad-Covaci,

Do you have any more questions that I can address? 

Thank you,
Jeran

[Vlad-Covaci]

I tried everything but didn't worked. can you please give me another option?

[Juni]

Hi there

Thanks for trying that, and sorry for the delay. Try the factory reset. This erases all your personalized settings, deletes the entire video history, and restores the factory default settings. It won’t automatically reconnect to WI-Fi, and you’ll need to set it up again.

Check out this link for more information about it. 

Regards,

Juni

[Juni]

Hello there,

I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.
 

Thanks,

Juni

[Juni]

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.

Best,

Juni