cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Chromecast TV just stopped working with TV CEC/IR

AlkhemiaStudio
Community Member

It's been a couple of days and my remote stopped working with my tv.

At first it was just the volume buttons that did nothing but the mute and power kept working, but now not even those work.

Has a new update broke the HDMI/IR link to my tv??

I tought it was the batteries that where lacking but just add a pair of new ones and still the remote wont work.

I have played with the remote configuration (CEC/IR) but nothing works.

The only way for me to turn down the volume rn is to change the volume control to "chromecast" but when i do, something happens with the audio config and videos sound weird, like, bg music and sfx suddendly become louder than voices. It's so strange!

Should I factory reset or is there any other to make it work?

Device:

Google Chromecast with Google TV

Android TV OS version 14

With January 1st 2025 security patch.

Tv

Samsung TV with Anynet+

5 REPLIES 5

sbfoto
Community Member

I've had this happen before to me. I replaced the batteries in the remote and did a full reset. It's been run fine every since. I do change the batteries often to make sure this doesn't happen to me again. FYI.

by full reset u mean factory reset the chromecast?

Yes, I have 3 of the first gen 4k chromecast in my house and one Onn 4k( latest gen)

Thanks! I'll try it later today and update u on my findings.

Derickf
Community Specialist
Community Specialist

Hi @AlkhemiaStudio,

 

Thank you for posting in the community. I understand you are having trouble with your TV remote no longer controlling your Chromecast with Google TV, even though you have replaced the batteries on your TV controller and tried to change the CEC/IR configurations. I'll be happy to provide you with more information.

@sbfoto, Thanks for jumping in.

The main controller for the Chromecast with Google TV is its own remote. The issue is that the HDMI-CEC protocol, which allows your TV remote to work, is not considered standard functionality and is easily interfered with by system updates, leading to the sudden loss of control.

Let me know if you have any other questions.

 

Best regards,

Derick.