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Chromecast and hotel wifi

Preston
Community Member

I can’t get my Chromecast to connect to the hotel wifi, I have the username and password for the wifi already entered on my phone but the Chromecast won’t connect, I need help

1 Recommended Answer

Byteguy
Gold Product Expert
Gold Product Expert

As you've discovered, Chromecast doesn't support 2-step (also called "captive portal") logins like that where you connect and then have to go to a web-page to finish authorization.

If you do a google search for "use Chromecast in hotels" you'll find how people have worked around this using phone hotspots and (my preference) travel routers.

Keep in mind that neither solution is officially supported and most shared networks like that are grossly overloaded so streaming may not be a smooth experience.

Also, you don't really WANT to get connected to a big shared network like that. If you did, your Chromecast would be visible to everyone else on the network and they could cast to it at any time. Using a travel router makes a private network of your own and then nobody else will be able to see your Chromecast or cast to it.

View Recommended Answer in original post

10 REPLIES 10

Preston
Community Member

djtetei
Bronze
Bronze

You have to make your Chromecast device to forget the previously used WiFi network by resetting it.

Cwa25533
Community Member

that’s not how I did a factory reset on my chromecast but no way to connect hotel WiFi to chromecast because if u people know to to connect to hotel wifi it’s after u choose hotel WiFi on whatever device that is when it goes to login screen for hotel WiFi no way to do that on a chromecast I’m stumped

Preston
Community Member

That’s what I’m stuck on too, it opens a page on my phone to input the username and password to the wifi

Cwa25533
Community Member

Extactly I’m fixing to try and use hot spot on cell phone to set up 

djtetei
Bronze
Bronze

So,input the required login credentials on your phone.

You are supposed to connect your phone to the WiFi network first and then choose the network for your Chromecast.

Cwa25533
Community Member

Did that bro!! Makes no difference 

Byteguy
Gold Product Expert
Gold Product Expert

As you've discovered, Chromecast doesn't support 2-step (also called "captive portal") logins like that where you connect and then have to go to a web-page to finish authorization.

If you do a google search for "use Chromecast in hotels" you'll find how people have worked around this using phone hotspots and (my preference) travel routers.

Keep in mind that neither solution is officially supported and most shared networks like that are grossly overloaded so streaming may not be a smooth experience.

Also, you don't really WANT to get connected to a big shared network like that. If you did, your Chromecast would be visible to everyone else on the network and they could cast to it at any time. Using a travel router makes a private network of your own and then nobody else will be able to see your Chromecast or cast to it.

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Preston nor Cwa25533, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, djtetei and Byteguy!

Best regards,
Jeran