07-26-2024 12:07 PM
07-26-2024 06:53 PM
Hello Max_Emperador sorry to hear you are having issues with your Chromecast device, may I know what challenges you are having with it because I would like to help change that.
07-31-2024 04:24 PM
Hi Max_Emperador,
I appreciate you taking the time to post this over the community space. I understand your frustration with the Chromecast device even after troubleshooting. I apologize for the inconvenience you're experiencing.
We're always looking for ways to make you all feel welcome. Your feedback is important to us.
Please help us improve by filling out the feedback form.
This is really helpful.
Best,
Mario
07-31-2024 02:54 PM
Hi folks,
Thanks for your help @CXProDev88, I really appreciate your post and help in the community.
@Max_Emperador, thanks for reaching out to the Community. I am really sorry that you are having issues with your Chromecast. I'd be happy to help you.
It's not clear from your post the specific issues you're experiencing with your device, so I'm limited in the additional troubleshooting I can provide you. If you can share with me more details about the issues, that would be very helpful. I'd also appreciate it if you can let me know any troubleshooting that you have already followed.
Before we get started with any steps, let me ask you some important questions:
You can also review this article to check the Chromecast specifications and tell which Chromecast you have. In addition, you can check the following guide to Troubleshoot an issue in your device.
Please keep me posted.
Best regards,
Mario
07-31-2024 03:28 PM
Sorry, but nothing works. The device fails with every wifi connection, everything in the configuration is very problematic, the app doesn't connect and if it does the signal freeze in a couple of minutes. And, help sites doesn't really help.
Everything is bad, trash. I'm not using it anymore and never will do again. It's my sad experience.
08-12-2024 11:58 PM
Chromecast line discontinues it on August 6, now they replace it with Google TV Streamer (to be announced), which is scheduled to be released on September 24.
08-13-2024 09:23 AM
Thanks, but no thanks. I never gonna buy this Google TV products again. Worst experience ever.