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Chromecast original wifi password change

Kelley805
Community Member

Device utility is useless.

Google Home will not add new device.

Reset Chromecast does nothing.

 

Help

 

1 REPLY 1

virnab
Community Specialist
Community Specialist

Hi Kelley805,

 

Thank you for reaching out to our community.

I’m sorry to hear that you can’t add your Chromecast device to your Google Home app after you changed your WiFi password, even though you reset the device. No worries, help is here.

Before I start providing assistance, I have a few questions for you:

  • Can you confirm if you are using an Android or iPhone device to control your Chromecast?
  • Did you factory reset the Chromecast?
  • Are you getting any error messages after performing the factory reset or during the setup process?

If you cannot see the title of your Chromecast device on the Google Home app, I recommend you follow the next instructions:

  1. Open the Google Home app.
  2. Tap Devices, then tap “Add” (the plus icon).
  3. Then select the option “Google Nest or partner device.”.
  4. Complete the setup steps.

Thanks for your kind attention; I will be looking forward to your response.

 

Best regards,

Virna