Chromecast providing two IP and MAC address to modem router

[Cogdeluxe]

My chromecast has 2 Mac or wifi address both syncing to my modem. I’ve disconnected and unplugged and nothing is changing. 

Is this a common issue? Can it be fixed so it doesn’t cause traffic on the wifi? 

[Jeran]

Hey there Cogdeluxe,

I apologize about the late response, thank you for your patience! Were you able to fix that duplicate MAC address? If not, I'd be happy to help you out. Let me just ask you some questions about what's happening:

1. When did this issue start happening?
2. What is the firmware version of your Chromecast device?
3. Does this problem still occur after restarting the Chromecast?
4. Does this problem still occur after a factory reset?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran
 

[Azarco]

Hello there,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Alex

[Azarco]

Hi Cogdeluxe,

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Regards,

Alex