Tuesday
So since inserting new batteries, I have had a solid white light. I have been unable to get into pairing remote. I have been unable to reset it. Nothing. I do with the remote, allows it to give me the white flashing.Light to indicate that it has gone into pairing mode or has reset it just constantly on solid white light.Can anyone help me fix this as i'm at my whits end!!
Answered! Go to the Recommended Answer.
Tuesday
Hey Cela! Sometimes it can be difficult trying to pair the controller after removing a previous pairing or if it's new. Please follow these steps, but first, restart your Chromecast and unplug it from the power source for a few minutes.
If your Chromecast Voice Remote isn't working, try this:
If that doesn't work, the last step would be a factory reset of the controller. Then, restart your Chromecast and follow these steps:
It usually takes no more than 12 seconds to initiate a factory reset.
I hope it helps you.
Tuesday
Hey Cela! Sometimes it can be difficult trying to pair the controller after removing a previous pairing or if it's new. Please follow these steps, but first, restart your Chromecast and unplug it from the power source for a few minutes.
If your Chromecast Voice Remote isn't working, try this:
If that doesn't work, the last step would be a factory reset of the controller. Then, restart your Chromecast and follow these steps:
It usually takes no more than 12 seconds to initiate a factory reset.
I hope it helps you.
Tuesday
Hey 👋, I hope this works for someone but unfortunately not for my case I tried everything exactly as instructed. I put brand new batteries again just incase. And the white light never changes it just stays a solid white as soon as batteries are in. No matter if I'm pressing the rest buttons nothing like it is frozen
yesterday
The exact same thing is happening with me. Can you respond to this if you find a solution?
10 hours ago
If nothing else works, it would be best to contact Google directly to request a replacement. They have an option to replace just the voice remote for free. You can buy it separately (but you have to buy the one that's right for your model, as there are two versions: Voice Remote for Chromecast with Google TV and Google TV Streamer Voice Remote).
But keep in mind that it seems it has to be under warranty to avoid paying anything.
I hope this helps.
Here is the link: https://support.google.com/googlenest/gethelp?hl=en