Chromecast remote pairing

[Mrposey]

 I cannot get past this screen when pairing my new remote. It shows the remote on the upper right, but the search never ends. 

[MatthewM]

Hi,

Is this issue with the 3rd Gen or the 2020 Chromecast? Also, is the issue you are having with the Chromecast voice remote?

Thanks,

[JenniferV]

Hi folks,

Thanks for the help, MatthewM. I'll take it from here.

@justadudepostin, if you are having an issue pairing your Voice Remote, please reboot your Chromecast.

Here's how:

1. Unplug the power cable from the Chromecast.
2. Wait 3 seconds.
3. Insert the cable back into the Chromecast.

Keep me posted.

Thanks,

Jennifer

[JenniferV]

Hi justadudepostin,

It's me again. I want to make sure you're all good — did those steps help?

Regards,

Jennifer

[JenniferV]

Hi justadudepostin,

I haven't heard from you in a while so I'll be locking this thread. Feel free to start a new thread should you have more questions and concerns in the future. We're here to help.

Thanks,

Jennifer

[JenniferV]

Hey there,

Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Jennifer