Chromecaster

[Gregory83]

I just purchased a Chromecast.  I’m trying to set it up.  The app Indicates I’m connected but nothing is casting to my TV

[JenniferV]

Hi Gregory83,

Thanks for reaching out to the Google Nest Community!

To confirm, is the issue occurs after setup is complete? If yes, please try the steps listed below and let me know how it goes.

1. Check if the Chromecast device is plugged into a power outlet, rather than the USB port.
2. For Android phones, make sure the Location Services is turned on.
3. For iOS devices, make sure Bluetooth and Local Network Access are turned on.
4. Check if the Chromecast device is within 15 to 20 feet of the setup device and the Wi-Fi router.
5. If you have a dual band router, check if it's connected to the correct network connection (2.4 GHz vs 5 GHz).

Thanks,

Jennifer

[JenniferV]

Hi Gregory83,

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer

[JenniferV]

Hi there,

It's me again. I want to make sure you're all good — how did the steps go?

Regards,

Jennifer