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Continuous interruptions

Mihaela3
Community Member

The home page keeps appearing and disappearing, so I can't get in anywhere...I also checked the sockets and everything is ok... I can't do anything from the remote control because the activity is constantly interrupted

1 REPLY 1

SoriaD_
Community Specialist
Community Specialist

Hello @Mihaela3 

 

We are so happy to see you here! I apologize for any inconvenience you've experienced with your Google Chromecast. Don't worry, I'm here to help you with that.

 

To find an answer for this situation, let me start asking you:

 

  • What version of Chromecast do you have?
  • Do you check if you are connecting to the network?
  • Is there any error code when this situation happens?
  • Did you try a factory reset on your Chromecast?

 

Let us know, and we'll be happy to continue finding a solution.

 

Best regards,

Douglas.