Google Chromecast won't search across apps despite having permission

[Ella123456]

I got a Chromecast Remote recently and it was working fine. Suddenly today if I press the voice assistant it pops up saying to give permission to search across all apps (which I accept) and then some other thing that I agree to, then it goes back to the home page. I press assistant again and it does it again, over and over. If I go over to "search" manually, same thing. How do I fix it?

[gmelanymelissa]

Hi @Ella123456,

Thanks for posting here in the community. I'm sorry to hear your Chromecast Remote isn't searching across apps despite having permission. I'm happy to help!

Let's try the steps in this guide:

Factory Reset: Try restarting your Chromecast device, depending on the model you have. This might resolve the inconvenience. Refer to this article: Factory Reset your Chromecast. 

Keep me posted.

Regards,

Melany