2 weeks ago
Mi control se empezó a calentar de un momento a otro al punto que dejó de funcionar, me tocó quitarles las baterías y asi dejó de calentarse, intente cambiar de bateria por otra marca, pero igual apenas las coloco se sobre calienta bastante el control al punto donde casi me quemo la mano, quisiera saber porque me sucedió eso, intente comprar un control de reemplazo, pero en mi país (Colombia), no estan disponibles asi que estoy usando un genérico que no funciona bien
a week ago
Hello @DiegoNieto,
Thanks for reaching out to the community! I understand you've been experiencing issues with your Chromecast remote getting hot when you insert the batteries. I appreciate your efforts in trying a different brand of batteries and even a different remote. Don't worry, help is here.
Our team would like to learn more about this behavior. When you have a moment, please fill out this form and let us know when you're finished. From there, someone will reach out to you directly via email.
Keep me posted!
Best regards,
Debora
Sunday
Hi @DiegoNieto
I hope you are doing well. We haven't seen your form submission come through, were you able to access it alright? Let us know if you’re running into trouble or still need our help!
Best Regards,
Debora