Hello,
I have factory reset an old chromecast gen 2 that I own and when i attempt to set it up using the google home app it prompts me with,
"Chromecast found. It needs to be activated before setup."
Then the next page sends me to the Help Center to download the Device Utility App to re-activate the chromecast.
The device utility app finds the chromecast but then shows up with an error message stating it cannot connect to the chromecast.
Has anyone had any success "activating" a chromecast or using the device utility app?
I was able to figure out how to work around this garbage app:
1) Open Device Utility, and then turn wifi off as it says to
2) Let it find your device, tap on the name if you have multiple devices that need activation
3) Go back over to your phone's wifi and turn it back on (wifi is required for setup, even though they force you to turn it off. At this point in the app, we should be passed the blocking wifi check)
4) Go back to the Device Utility app and tell it to connect to the device
It should connect now and display the code on the screen.
Steps with screenshots
1) Let Device Utility tell you to turn off wifi
2) Let it find your devices with wifi off
3) It will either find 1 device, or multiple. If it finds multiple, tap on the device on the list. If it finds just one device, move on to the next step
4) Go into your phones settings a turn wifi back on, we've bypassed the wifi check and we need wifi to complete activation
5) Go back to the Device Utility app now that wifi is re-enabled, and continue with setup. It should now actually be able to connect to your device and set it up.
I must say that Google's Chromecast support was _very bad_ in my experience with them. I am a software developer and had to figure this out for myself, I can only hope that it works for others too.
