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Difficulty connecting chromecast to wifi

pepelemoko33
Community Member

I changed WiFi router and needed to reconect chromecast. Did a factory reset and after 20+ identical attempts to connect, it eventually connected and was recognised as a device in the Google home app. However, I can't cast to it as the device cannot be found by any casting app on any phone. Seems like its connection to WiFi is flakey. It has a strong WiFi signal where it's located. Using 2.4GHz WiFi band. Any ideas welcome. Thx.

1 REPLY 1

sicsacol
Community Specialist
Community Specialist

Hi @pepelemoko33,

 

Thanks for posting in the community forum. I'm sorry to hear you're not able to cast after connecting your Chromecast to the app. No worries, I'm here to help. To better assist you, can you confirm:

  • What type of Chromecast do you have? 

  • Can you reach the Chromecast using the Google Home app?
  • Does the issue happen with a specific app?
  • Have you tried casting using a computer to cast?

In the meantime, please check out the following article, where you can find some tips: No Cast destination found.

Feel free to reply to this post with any additional information.

 

Best regards,
Jonathan