Facebook watch

[MrQatanani]

Hey, I'm having a problem when I run Facebook Watch When I run the program, a message appears, "Unable to connect to the network, although I changed the network, but the problem still exists. Is there a solution?"

[JenniferV]

Hello MrQatanani,

Thanks for reaching out. A few questions — do you have a Chromecast device? If yes, what type of Chromecast do you have? When did this start?

Tell us more. We'd love to help!

Thanks,

Jennifer

[MrQatanani]

Yes i have Chromecast with google tv ,this problem appeared since I purchased the device 

[JenniferV]

Hey there,

Thanks for getting back to us. To clarify, are you casting it from your phone to TV? Please restart your Chromecast with Google TV, mobile phone and router. Reinstalling the Facebook app on your phone and using a different mobile device might also help.

Keep me posted.

Thanks,

Jennifer

[MrQatanani]

Hello Jennifer, No, I use the Facebook application through the same device "Google TV", I did what you asked, restarted chromecast, deleted the program and re-downloaded it, but the problem is still the same

[MrQatanani]

@JenniferV Is there a solution to this problem?

[Jeran]

Hey there MrQatanani,

Thank you for visiting the Chromecast Community! Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. We hope you were able to get the help you need, but if you're still having issues, please reach out to Facebook Support.

If the issue persists, feel free to create a new thread, and provide as many details as possible so that others can lend a hand. Hope this helps!

Best regards,
Jeran