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Resolved! Regarding audio and video not synced with Google TV Streamer

Hey everyone,We are aware that some users might be experiencing an issue where audio is not synced with video from their Google TV Streamer. This appears to be related to specific audio equipment and configurations, and does not seem to be a widespre...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 16914 Views
  • 0 replies
  • 10 kudos

Unable to use Chromecast since new Hub installed

Since my new Hub was installed, with a new Network, I have been unable to use Chromecast on my Android 7 Tablet. At first it was trying to access my old Network, not the new one. I have got past that, and now get the Welcome screen and the new Networ...

clayto by • Community Member
  • 1289 Views
  • 10 replies
  • 0 kudos

Old Samsung tv with chrome cast - no youtubetv app

I have a 6 year old Samsung tv. I want to access my YouTube tv app by adding chrome cast. Am I able to add apps to the old Netflix and youtube apps that exist?

Jj2023 by • Community Member
  • 882 Views
  • 5 replies
  • 0 kudos

Resolved! Live TV tab missing on my Google TV.

Hello. I just bought a Chromecast with Google TV. How to enable the live tab? I can't find the live tab anywhere. Please help.

Rabbil by • Community Member
  • 13934 Views
  • 5 replies
  • 2 kudos

Chromecast not working with my new router.

I have had a D link router for a few years, ever since I bought my Vizio TV and there have never been issues with casting. The Vizio TV has a Chromecast built in. However last week after upgrading to a new router the tv is showing as connected to the...

Charan0412 by • Community Member
  • 2148 Views
  • 5 replies
  • 0 kudos

Chromebook screen cast freezing

When casting my Samsung Chromebook screen to Chromecast device, screen regularly freezes with audio still running. Any fixes?

Zneel123 by • Community Member
  • 678 Views
  • 3 replies
  • 0 kudos

Unreliable using Chromecast in speaker group.

Using my Chromecast With Google TV as a device for my Spotify speaker group is unreliable. Often it never even works and when it does, it can take 20+ seconds to start playing on all three Google devices. Once paying, there are frequent occasions whe...

Phil_S by • Community Member
  • 1023 Views
  • 8 replies
  • 0 kudos

Google Chrome

My chrome cast says can’t connect to wifi I’ve been trying to fix this for hours I already contacted support and they literally left me wasting my time for no reason. I read and watched stuff trying to figure this out and nothing works.

E1iana by • Community Member
  • 485 Views
  • 3 replies
  • 0 kudos

Chrome cast stops working only when in-laws are over

Hey all, so when I’m at home with my family and use chrome cast on our favoured tv it works great. No connection issues and our device always finds “family room tv” and we are always able to connect without any issue whatsoever ever and even able to ...

Moose94 by • Community Member
  • 1831 Views
  • 14 replies
  • 0 kudos
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