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Share Your Voice! Help Us Improve the Google Community Experience
Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...
Troubleshoot setup: Chromecast, Chromecast with Google TV or Google TV Streamer
Here are some steps I recommend to resolve issues during the setup of your Chromecast, Chromecast with Google TV or Google TV Streamer.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ens...
chromecast os doesnt look correct
can someone please PLEASE help me. why does my chromecast look like this when connected... It looks so incomplete, it doesnt have the rest of tabs such as for you, movies, shows. ect please help i cannot even refund it anymore im so upset
Cast icon missing in Android devices for Netflix
HiSince yesterday the Netflix app cast icon disappeared in both my Android phone and laptop, but works fine in other apps like Youtube, Amazon Prime, etc. I've been using this feature for years and nothing changed since then (besides regular Android ...
Philo won't play selections
Philo app opens and shows menu, but won't play selections. Various error messages.
Chromecast not cast after Android 12 update
Dear support teamGreetingsI have problem to cast to Google Chromecast from my Nokia 5.3 mobile after it's updated to Android 12: some times no response and some times it will stuck only with the first screen. I tried many times to remove home applica...
Chromecast with Google Tv stuck on GoogleTV logo
Hi there,Could you help me, please?My Chromecast with Google Tv just stopped overnight.- I tried to power on with remote control, nut nothing happens.- I took off the device from the power, left for 24hr unplugged. When I tried to power on, It's stuc...
Can i use NordVPN on my chromecast? If yes how?
Hi,I'd like to watch foreign programs on my tv and for that I need a VPN, I have it and I'd like to use it on my chromecast but I can't "install" the app on it (that's the instruction I got from the NordVPN site). So can I install it?Please help me o...
Input button not working
The new Chromecast HD is great, except that on my Hisense tv, the remote's input button will cycle through all the inputs, but I can't press 'ok' so the graphic status on the screen. If it wasn't for this issue I wouldn't need to use the old remote, ...
Full remote unavailable. Make sure your streaming device has the latest software.
Hello, I have an Nvidia Shield and the Google Home app connected to it. For the past few o this I keep getting the same error message when trying to use my phone as a remote. I’ve checked and all the software is up to date. I’ve tried to uninstall th...
HORRIBLE CUSTOMER SERVICE
I have a chromcast I bought 6 months ago and the screen keeps cutting out. I've asked for a warranty replacement and after sitting on hold for a solid hour was told to send a 45 second video which I did. Then crickets from there. I asked to confirm i...
Issues Using Phone as Chromecast Remote
I'm on holiday, and have forgotten the remote for my Google TV. It is not connected to WiFi. To use my phone as a remote I need to connect my phone to the Google TV. How do I do this when Google TV has no WiFi connection, and I have no physical remot...
