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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25751 Views
  • 0 replies
  • 11 kudos

Chrome cast picture shaky

I just got the chrome cast for my tv and it works great! However as I’m watching the picture will start glitching out and start shaking. The image starts jumping around. It stops when I click back to restart the Video player or if I turn it off and o...

Amy9 by • Community Member
  • 704 Views
  • 3 replies
  • 0 kudos

Can I change Netflix to Britbox?

I don't have Netflix and don't intend to get it. I do have Britbox which is a subscription service. Can I redirect the Netflix button to Britbox?

annoble by • Community Member
  • 755 Views
  • 4 replies
  • 0 kudos

Firmware on my Googletv and CCAudio.

I recently bought a secondhand CC Audio. I can't check the firmware because I can't find Settings on the Home app. Can't even do that for my Googletv. I follow the instructions but the Settings button doesn't appear.

Moahunter by • Community Member
  • 1256 Views
  • 6 replies
  • 0 kudos

Chromecast 4 and skymaster 55SUA2525

HiI bought a chromecast 4 and after connecting it to the Skymaster 55SUA2525 TV, I can't configure the Chromecast 4 remote to control the TV.Skymaster is not listed in the device list during setup.How to solve this problem?Maybe setup as a different ...

Pawel36 by • Community Member
  • 825 Views
  • 4 replies
  • 0 kudos

Chrome cast 4k and Amazon Prime video not playing well together

I am having repeated issues playing Amazon Prime video on my LG tv through the Chromecast 4k. It will play fine through 1 program or part of a program and then I just get an endless “loading” circle. I have gone through various contortions, clearing ...

Lauren55 by • Community Member
  • 3466 Views
  • 13 replies
  • 0 kudos

Can't get google home app

My phone is incompatible to download google home, to even begin to start

Jeremy12 by • Community Member
  • 755 Views
  • 4 replies
  • 0 kudos

Chromecast 4.0 4K and Full HD TV

Hello,On PC it is possible to set 4K resolution in Youtube, even if the monitor is Full HD. The video is then scaled down to a lower Full HD resolution and thus a little sharper. A subtle difference.Is it the same on Chromecast 4.0 4K? I.e. if I hook...

Elger by • Community Member
  • 1675 Views
  • 6 replies
  • 0 kudos
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