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Fixed - Attenuated volume when casting from Amazon Music to CCA

TheRealTomMac
Community Member

In the Amazon Music app there is a setting called "Loudness Normalisation".  Disabling this fixed the problem.  I suspect the default value was inadvertently changed during a software update.

 

Original post:

https://www.googlenestcommunity.com/t5/Chromecast/Attenuated-volume-when-casting-from-Amazon-Music-t...

 

 

 

 

3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there TheRealTomMac,

 

Thank you for the follow-up post, I appreciate you coming back with your solution! This is sure to help other users who run into the same normalization issues with their Amazon Music app. In the meantime, do you have any other questions or concerns that we can address? If so, please let me know!

 

Best regards,
Jeran

TheRealTomMac
Community Member

I hope this helps others.  I've seen a few out there with the same issue.

From a Nest standpoint I'm all set. Thanks.

Jeran
Community Specialist
Community Specialist

Hiya TheRealTomMac,

No problem at all! In that case, I'll go ahead and lock this thread. If you have any more questions in the future, feel free to create a new thread.

Have a good one!

Best regards,
Jeran