Google Streamer "Accessibility" broken

[Syquel]

Settings app crashes when navigating within "Accessibility" settings page on Google Streamer on Android TV OS build UTTK.250729.004 .

When I navigate in the settings to the "Accessibility" section and try to move from the menu entry "Accessibility shortcut" down to "Time to take action" the settings app crashes.

This bug only occurs if I set the locale of my device to "en_GB" (English > United Kingdom), but not with the locale “en_US" (English > United States).

As soon as I switch back the language of my device to "English > United Kingdom" the accessibility pages crashes again as described above

E AndroidRuntime: FATAL EXCEPTION: main
E AndroidRuntime: Process: com.android.tv.settings, PID: 6161
E AndroidRuntime: java.lang.NumberFormatException: For input string: "‎‏‎‎‎‎‎‏‎‏‏‏‎‎‎‎‎‏‏‏‏‎‏‎‎‏‎‏‏‏‏‏‏‏‏‏‎‎‏‎‎‏‏‏‏‏‎‎‏‎‎‎‎‎‎‎‏‎‎‎‎‏‏‎‏‎‎‏‏‎‎‏‎‎‏‎‎‎‎‎‏‏‎‎‏‏‎‎‏‏‏‏‎‏‎‏‎0‎‏‎‎‏‎"
E AndroidRuntime: at java.lang.Integer.parseInt(Integer.java:797)
E AndroidRuntime: at java.lang.Integer.parseInt(Integer.java:915)
com.android.tv.settings.accessibility.AccessibilityTimeoutFragment.onCreatePreferences(AccessibilityTimeoutFragment.java:60)

[Syquel]

Addendum:
The bug is already fixed in Android 16, but as long as Google does not backport it to Android 14 we will be stuck with our workround.

Fixed in: https://android.googlesource.com/platform/packages/apps/TvSettings/+/0b8222741b90e07a11b754e15cd2330...

I also opened a new merge request to prevent this issue from happening again: https://android-review.googlesource.com/c/platform/packages/apps/TvSettings/+/3810803

There is hope that Google will merge and backport those fixes.

[coman]

I have the same issue on Chromecast with Google TV. This fix should really be backported or Chromecast should be upgraded to the Android version with the fix. Your workaround worked, thank you! Otherwise, it would've been a real pain to factory reset it and reconfigure everything again. I accidentally set the Time To Take Action to 2 minutes, then changed language, and couldn't set the timeout back. The pop up flashes would constantly block the screen. I sent this feedback through Chromecast itself too. 

[DeboraJ]

Hi @Syquel,

Thanks for reaching out to the community! I understand that you have been experiencing some issues between your Google Streamer  and your Android TV when you try to navigate on your accessibility settings it crashes. Thanks for the details provided! I appreciate them, let me help you with this issue. 

Before we move forward, I need some information to provide you with the most accurate steps:

• What is the exact model of your Google Streamer? 
• What is the firmware version of your streamer and TV? 

Once you provide this information, I will be more than happy to assist you!

Best regards, 

Debora

[Syquel]

Hi Deborah,

Please read my post and first reply again and you will find all the information you requested and even more.

Best Regards

[silaseba]

I'm having a similar issue with access rights for Projectivy Launcher. When I try to enable accessibility features, the toggle turns off.

[silaseba]

This problem started about 2-3 weeks ago on my Chromecast and Google Streamer devices

[DeboraJ]

Hi @Syquel,

Thanks for the information provided! In this case, we need to try some troubleshooting steps. Please follow the ones below.

• Factory reset

First, let’s perform a factory reset. As you mentioned that you have this issue on two different devices now, please check out our Help Center article: How to factory reset your Chromecast or Google TV Streamer. There, you will find the exact models and steps.

After doing the factory reset, please set up your devices again.

• Check the language of your device

To check if it’s working, check the firmware version of your device. It needs to be on the latest version to ensure that your device has your preferred language available.

Please check those details and let me know how it goes!

Best,

Debora

[Syquel]

You did not even attempt to read my post or the information I provided.

[Kgelinas]

Thanks Syquel for the workaround 

Had the same issues with English Canada on my streamer..

[eighty666]

same issue here. en-gb. brand new craptastic device don't got nothing to reset. gccwgtv4k