Google TV Streamer - Home Panel

[andrewjparker]

Hi all, I just got a Google TV Streamer and set it up last night. I am connected via Ethernet. 

It all works great with the exception of the Home functionality. I can’t see that at all and I have lots of device in my smart home including Nest thermostats, a doorbell etc. 

Does it work when connected via Ethernet?

[Rusell]

Hi Amdrewjparker,

Thank you for posting in the community. I understand that the home functionality isn't working at all, because you can't see all the Google devices. I'm happy to help! 

To best assist you with this inconvenience, I'll need a bit more information. Could you please provide some details about the inconvenience you're experiencing? For example:

• Does this inconvenience happen in the Google TV Streamer (4K) or in the Google Home app?
• May I know if these devices appear in the Google Home app or in the Nest app? 
• Is there any error code or message? 

Keep me posted. 

Best regards,

Rusell.

[andrewjparker]

Hi Russel, thanks for your reply. It all seems fine now. For some reason the first few times I used it the Home pane wasn’t showing, but then it appeared and I can see all my Hue lights, doorbell, Nest thermostat etc. So all good. 

[Rusell]

Hi Andrewjparker,

Thanks for the update. I'm glad to hear the inconvenience has been resolved, and I apologize for any inconvenience this may have caused.

If you have any further questions, please don’t hesitate to reply to this post. I'll be happy to assist you further!

Best regards,

Rusell.