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Google TV remote stop working and overheating causing the batteries to die

Firebird99
Community Member

I try removing the battery holding down the power button and replacing the battery. Note the White lite doesn't come on after I install new batteries. I check both set of battery with a Ohm meter. the remote is killing my batteries. I test new battery before installing them showing 1.46volts after sitting in the remote after a week kill my new batteries. 

2 REPLIES 2

Alex_S
Community Specialist
Community Specialist

Hi Firebird99,

 

Thanks for reaching out and I'm sorry to hear that you're still having an issue with your Chromecast Voice Remote. We'd like to take a deeper look into this. Kindly fill out this form and let us know once you're done.

 

Regards,
Alex

Alex_S
Community Specialist
Community Specialist

Hi there,

 

We haven’t seen your form submission come through - were you able to access it alright? Let us know if you’re running into trouble or still need our help!

 

Best,
Alex