Google TV stuck boot looping

[Thom7]

My google tv is stuck in boot loop. I have tried a different HDMI port, different TV, different power cable and brick. Nothing is fixing it, and it won't stay on long enough to factory reset. The white light turns solid orange.

[djtetei]

Try to make use of Chromecast with Google TV button on the back.

[Thom7]

Thanks, I have tried that and it does nothing. I have watched some clips on how it should work and mine doesn't do anything

[djtetei]

Then it is eligible for return, I'm afraid.

[Funusee]

I have the same issue, how do I start the return process

[djtetei · Accepted solution]

Contact the retailer from which you our purchased the device.

[Jeran]

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

[Jeran]

Hey there!

We haven't heard back from Thom7, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, djtetei!

Best regards,
Jeran