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Google chromecast error while casting with mac device

Anchal
Community Member

My chromecast is not working properly with my mac desktop when I'm casting tab its happening and when I'm doing cast screen its going blank black. Please help me out. 

1 REPLY 1

Derickf
Community Specialist
Community Specialist

Hi @Anchal ,

 

Thanks for reaching out to the Google Nest Community. I'm sorry to hear that you are getting a black screen when casting from your Mac desktop to your Chromecast. Don’t worry; help is here.

To assist you better, I have some questions for you:

  • What browser are you using to cast from your computer?
  • Is there any light in the Chromecast when the screen goes black?
  • What troubleshooting steps have you taken to solve this issue?
  • What model of Chromecast do you have?

Keep me posted.


Best regards,

Derick