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Google tv streamer restarts itself

Rolandm
Community Member

Hello,

My Google TV streamer is restarting itself after two minutes.

It looks like a hardware problem.

Any ideas?

How can I get help or warranty service?

I have this device for two months now

Please help.

2 REPLIES 2

JillG
Diamond Product Expert
Diamond Product Expert

Hi @Rolandm 

Sorry to hear your Google Streamer is restarting like that. Here is the contact page for direct support, just fill out the form and it will sort you to the correct place: Contact Us - Google Nest Help 

While you are doing that, please check for software updates, plug your HDMI into another port if you can, and please factory reset the device.

Hope that helps and you get back to streaming soon.

Rolandm
Community Member

Hello, i had to hard reset the streamer.

And give it the update. Looks like it worked. Had to install all the apps. Have to try if the sollution is sollid