I am trying to connect my chromecast to my Sony TV's HDMI 1 & 2 port but it says not connected

[Vrinabius]

I do not know what Gen my chromecast is

[Vrinabius]

Please help

[tajennifer]

Hi Vrinabius,

Thanks for posting. I understand that you are trying to connect your Chromecast device to your Sony TV, and it keeps saying "not connected." Don't worry; help is here. I need to ask for some information to provide the best solution:

• What is the exact model of the Chromecast device that you have? You can check the "Chromecast and Google TV Streamer Specifications" article to find out.
• Is there any light coming from the Chromecast device?
• Have you tried any steps to solve the situation?

Please keep me posted.

Best regards,
Jenny