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I am using same wifi in my iphone 11 and my crave tv app. When i press google cast icon i cannot see

Norqdo
Community Member

I am using same wifi in my iphone 11 and my crave tv app. When i press google cast icon inside Crave app  i cannot see My wifi connection . Why not? It used to work.

Yes,  I have Local Access Enabled in Crave app in my iphone and youtube in my iphone.

I have same problem in youtube. It has been great for uears to just play a youtube on my iphone 11 press google cast icon on a program and up it casts via my choosing my wifi connection.

i noticed google only supports iphone 13 and up. Is this why?

The last update of something must have taken away support for iphone 11.

1 REPLY 1

GeremiG
Community Specialist
Community Specialist

Hi @Norqdo!

 

Thank you for posting in the community. I'm sorry to hear that your iPhone 11 is no longer able to see your Google Cast devices in the Crave TV and YouTube apps. I appreciate your efforts in taking those steps before. I'm happy to help you! 

To help me find the best solution, I'll need to ask you a few questions:

  • What streaming device do you have?
  • Is the router within 15 to 20 feet (4 to 6 meters) of the streaming device?
  • Do you have a virtual private network (VPN) configured on your phone?
  • Is the issue present in more apps or just in the Crave TV and YouTube apps?

Please keep me posted. I'll be waiting for your response.

 

Best regards,
Geremi