Hi Laurina5,
Thank you for reaching out to the community! I understand you’re looking to remove specific user accounts or profile names from your “Google Chromecast”. I’ll be happy to help you get your device cleaned up.
To ensure I provide the appropriate steps for your setup, could you please clarify a few details:
- What model of Chromecast do you have? You can check this Google Help Center article to identify it: Chromecast and Google TV Streamer specifications.
- Where are these names appearing? Do you see them on the main “Who’s Watching” screen when you first turn on the TV, or are they appearing inside a specific app like YouTube or Netflix?
- What type of removal is this? Are you trying to delete a person's entire profile from the device, or just a temporary 'guest' name?
Please consider that if you remove the primary account or all accounts from the device, it will trigger an automatic Factory Reset.
I look forward to your reply so I can assist you further.
Regards,
Humberto
