Regarding an issue with Chromecast 2nd gen and Chromecast Audio

[GoogleNestTeam]

Hello,

We're aware of an emerging issue impacting Chromecast 2nd gen and Chromecast Audio devices, and we are working on a fix.

Do not factory reset your device - we will keep you all updated when the fix rolls out. If you have already factory reset your device, we will provide instructions to set your device back up as soon as possible.

Thank you for your patience.

[profshakeslock]

Please fix this asap, and please ensure better quality control and testing for updates that brick an entire product. 

[Billiken_27]

It wasn't due to an upgrade. On the community it is said that a certificate is past due.

[BigBull]

So they need to make sure that these certificates do not expire, either way there was negligence that has affected 1000s (probably much more) customers.

[Andrealleati]

Afetou o mundo todo

[Wmf-3214]

This is not me someone is using my Google account and basically running my phone via remote accessing it, from what I've been told they have had to download the settings of my phone to there pc a sid it were mine and I do not own a computer of any kind the only device I have is my razor 2024 Motorola and there was one returned to Xfinity that I guess I never remic from my Google account. But I only use my phone I never access my account from any other devices  so please monitor any other logins it s fraud and illegal accessing my account 

[leandroitu]

eu nao sou eu foi foda em rs

[Leeann1]

Wmf3214 is using my Google account on my Samsung galaxy device which somehow connected a line to the apps he had gotten out of my apps on Google play and has somehow accessed my ip address and can be a permission controller which changing my app permission on my phone messes upmy use of my phone and accounts

[Leeann1]

Mike you **bleep**er move along

[ccouto]

Only in 2015 they sold 20 million units

[MBO]

Yes, so may be Google just wants all of us to by the new version ?

[ccouto]

never, 1st make noise at social media, 2nd never more buy anything from google

[DJSubterrain]

Due to one temporary issue with one product? Entitled much?

[Neffets]

It's where you voice your concerns. How do you know how temp it is? And it's now more products? We live way too much in a throw away world. These things should work well beyond what they do. Long gone are the days of tv repairmen. These companies literally force you to buy new products when the existing generations are more than capable. I have several of the newest. I like gadgets. But I still use old gens for specific things. I should be able to rely on them. As they are bought and paid for and certainly don't belong in a landfill quite yet. So who's entitled. The company that solders motherboards so you can't upgrade them or the customer who complains a little when things that should work don't? Man I would not want to live in your perfect world, money must flow around in the wind. 

[ccouto]

I dont undertand anything

[Zed6000]

Well said mate. 100% agree with your comments. And they have the Gaul to tell us to do what we can to limit landfill.

[raqueramirez]

Zed6000

[mhill]

This! My 1st gen was working a week ago, now it isn't supported anymore! They are phasing out all Chromecast products...there's info about it online.

Edit: Saw a lot of people asking where I saw this: https://www.theverge.com/2024/8/6/24214471/google-chromecast-line-discontinued

[mcregge]

Oh no! I still have a dumb (but otherwise very functional) TV!

[Madurk]

I just ordered a Roku for $17 on Amazon just we'll miss being able to cast my phone and tablet to my TV screen I loved Chromecast. I don't know why they're dismantling it. I guess just like everything else, tear it  all down and buy expensive new version. 

[BadFlash]

Or you could just wait for the fix … seriously , go play outside , read a book .  

[Cente]

Un libro deberían leer los gerentes de Google. 

Con esta ineficacia están generando inteligencia artificial?

Estamos perdidos...

[Márcio]

Eu estou com meu Chromecast o não está funcionando já tem 20 dias

[Siciliansweety]

I ordered an Amazon fire stick. It will go back if they actually do resolve the issue within 30 days.

[Germanfab]

Meglio di chromcast la stik Amazon non la restituire. 

[marimar1_]

30 días es demasiado diría yo! 😵‍💫

[Supersal]

Me too! Sooo glad I got a link to this community - and haven't turfed my Gen 2 Chromecast into landfill. I was going bonkers trying to work out why it wasn't working - and I consider myself pretty tech-savvy.

[angelicafeerrei]

Como fez? 

[JennyGain]

Anche io sono impazzito cercando di capire perché improvvisamente non funzionasse.

Sicuramente è dovuto ad un aggiornamento rilasciato incautamente..

Nel frattempo avevo già ripristinato le condizioni di fabbrica, per cui ora il dispositivo non è connesso.

Speriamo bene 

[Cente]

RETRASA LA FECHA A 7 DE MARZO E RECONFIGURA CASA E INICIA DI CERO, VA BENE... 

[peiranopatricia]

Esto funciona, es la solucion. Con fecha anterior al 7 de marzo, se puede configurar

[Ale-rojo]

Cómo configuro???

[Scat]

Stesso problema e ora che abbiamo fatto il reset credo sia ancora più complicato risolvere. Come faremo ad aggiornare il firmware quando uscirà la fix?

[Scat]

Risolto spostando il giorno di calendario del mobile a febbraio, la riconfigurazione va a buon fine e tutto torna a funzionare

[jacko2]

I have been going crazy thinking it was something I had done now we have to wait and see if they are going to send a fix if ever.

[Sciaco12]

Beato te, dimmi come cavolo si fa, 

[alexEfi1965]

torna indietro con la data al telefono vedrai che ricevi l'aggiornamento e funziona tutto di nuovo 

[Anonymous]

Why wouldn't you be able to cast your phone onto Roku?  My iPhone works just fine on Roku using AirPlay.

[treeman02345]

But only iPhones work with Airplay 

[Auntie25]

I did the same, bought Roku from Amazon. Glad I didn’t wait since it’s now Wednesday and they still don’t have a fix.  The lack of customer service is going to kill their future goggle tv sales.