Impossible to contact google store - lost order

[EMA230]

Google store has lost my order for the chromecast w/google tv I ordered.

Does anyone know how to contact Google and actually get a reply?

The customer service is non-existent and they don't respond when they say they will and won't refund my money.

I need a corporate number to call

my next call is to the better business bureau

thanks in advance

[Jeran]

Hey there EMA230,

I'm really sorry to hear that the Google Store team is having trouble returning your calls! I know I would be frustrated as well if my order was missing. With this being the Chromecast support forum, you can always try giving the Chromecast support team a call, and they should be able to get you where you need to go.

I hope that helps you out, and if you have any other questions or concerns for me, please let me know.

Best regards,
Jeran
 

[Jeran]

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

[Jeran]

Hey there!

We haven't heard back from EMA230, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran