Inherited Chromecast 2nd Generation

[angwill]

Hi, I inherited a google Chromecast from a former roommate. Upon attempting to use it, I was told that the wifi isn't it connected, but I'm unable to connect the wifi. I tried downloading the app and adding it (because I didn't set it up originally) and I can't do that either. So would I need to ask them to delete it from their app? And then would I be able to add the device to my google app and then update the wifi info? We're still cool with each other but just wondering what to do before I reach out to them.

Thank you!

[JillG · Accepted solution]

Hi @angwill 

Do a factory reset and then you can set the Chromecast up as new.

Here are the steps: How to factory reset your Chromecast - Android - Chromecast Help 

[JillG · Accepted solution]

Hi @angwill 

Do a factory reset and then you can set the Chromecast up as new.

Here are the steps: How to factory reset your Chromecast - Android - Chromecast Help 

[Byteguy · Accepted solution]

Use the button on the Chromecast to Factory Reset it.  The button is right next to where you plug in the power cord on a 2nd Gen device.

https://support.google.com/chromecast/answer/6254654

Then, use the Google Home app to setup the Chromecast

https://support.google.com/chromecast/answer/2998456

Your former roommate does not need to do anything to release the device to you.