Is my voice remote dead?

[technologydummy]

So my voice remote one day just stopped working.. The LED light is solid white and no matter what I do, it doesn’t flash/pulse or turn off. I’ve tried EVERYTHING the internet/Google says to try and fix it. I’ve factory reset the remote and my chromecast, which I can’t even connect to now because MY REMOTE DOENST WORK 😭 should I just buy a new one? 

[technologydummy]

DOESNT*

[Alex_S]

Hi technologydummy,
 

I’m sorry to hear about the trouble you’re having with your Chromecast Voice Remote. I just wanted to confirm, is this how you did the factory reset?

Regards,
Alex

[darronclarison4]

I'm sorry to hear about your remote issue. If you've exhausted all troubleshooting steps and it still isn't working, it might be a good idea to consider getting a replacement remote to ensure you can use your Chromecast properly. Sometimes, Top technical issues like this can be resolved with a new remote.

[Kimy]

Hi folks,

Appreciate your help, @Alex_S and @darronclarison4.

@red_card144, kindly try this workaround and let me know how it goes:

• Remove the batteries and give it a 2 to 3 minute rest.
• While the batteries are out, press and hold down the power button for 15 to 20 seconds to fully drain any static power left on the chipset/motherboard of the Chromecast Voice remote, then release the button.
• Let the remote rest again for 2 to 3 minutes. Take this time to unplug the Chromecast device from power and give it a 1 minute rest before you plug it back in.
• Proceed with the pairing process.
• After releasing it from being grounded, you can then try to factory reset the remote one last time if it still won’t pair.

Thanks,

Kimy