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Keep getting something went wrong message on google streamer

RamWreck
Community Member

I have this exact problem.

Can't post a link to the locked issue, but it is "Something-went-wrong-Please-try-again-later-For-more-help-go-to-amazon-com" posted by @NRHTX2006 in 2022


Bought the streamer in May. Netflix used to work and then today my wife tried HBO Max and got this error. After messing with it for over 2 hours trying the stuff above finally factory reset it and now Netflix no longer works nor does casting. It is basically a brick. Anyone have any solutions? 

 

 

1 REPLY 1

tajennifer
Community Specialist
Community Specialist

Hi RamWreck,


Thanks for posting. I'm sorry to hear about the situation that you are experiencing with your streaming apps, and you keep getting a something went wrong message on Google TV Streamer. I appreciate the information provided and the steps that you already tried to troubleshoot the device, including the factory reset. But don't worry; we are here to help. The team would like to learn more about this behavior. When you get a chance, please fill out this form and let us know when you're finished. We'll have someone reach out to you via email from there.


Best regards,
Jenny