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Library does not synchronize across Google 4K streamers

Maxoelsch
Community Member

‎02-24-2025 07:15 AM

I have 3 streamers, all the same. Two libraries synchronize with my account, but the third does not, showing only recordings set on that streamer. This makes no sense to me, as all recordings for my account are in the cloud. Suggestions greatly appreciated. Thanks.

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EduardoN
Community Specialist
Community Specialist

‎02-28-2025 10:04 AM

Hi @Maxoelsch,

 

Thanks for reaching out to the Google Community Forum! I sincerely apologize for the inconvenience of your library not syncing with your Google 4K streamers. I appreciate you taking the time to investigate what happened, and I'm happy to help!

I've reviewed the information you provided, and I have a few more questions to ensure I can provide the correct troubleshooting steps:

  • Did you perform other troubleshooting steps?
  • When did the issue start?
  • Did you try to use another account?
  • Did you try to use another device?

Visit our Help Center to learn more about Fix problems with videos in your library.

If you have any more information that could be helpful, please let me know.

 

Best regards,

Eduardo

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