Lost chromecast remote

[Elanasoliman]

So my remote has fell down my couch and I cant get to it without taking my couch apart which requires to break my couch. but now I cannot use my chromecast, I thought resetting it might allow me to set it up without the remote, but the only way to get passed the first step is my holding down the home button and the left arrow, which I cant do without a remote. I have gone to 5 different electrical shops, and all of them have told me that I cant buy a replacement remote. Surely there is some way that I can use my chromecast without the remote. Thanks

[1Ritchie]

I would suggest you that you should cast from your phone or by a replacement remote from trade me in nz etc

[Byteguy]

Unfortunately, resetting it was a bad idea; you can't finish Setup without the physical remote.

You may be able to order a replacement remote from Google.

https://store.google.com/product/chromecast_google_tv_voice_remote?hl=en-US

If this happens again, do NOT reset.  Instead, if you have an Android device try using the virtual remote to keep going until you get a new physical remote:

https://support.google.com/chromecast/answer/11221499

[Alex_S]

Hi everyone,

We appreciate the help, @Byteguy.

@Elanasoliman, I'm sorry to hear about what happened. Were you able to check the link provided above? You can purchase a replacement remote from the Google Store. Let us know if there's anything else we can help with your Chromecast set up.

Thanks for the input, @1Ritchie.

Regards,
Alex

[Alex_S]

Hi there,

Checking in — how's it going? Do you still need our help?

Best,
Alex

[Alex_S]

Hey there,
 

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Thanks,
Alex