05-14-2023 07:35 PM
Hi
I have posted this issue before but other things came up.
Hi. I have an app called RFS Activ. This app is for sending information for an emergency call out - fires, accidents, etc. I need the tablet screen mirrored to Chromecast all the time as I need to be able to look at the large screen for details as I enter the room. There is no change in the image or activity unless an emergency response is required. There may be days before any activity.
The screen mirror drops out at random times. The Developer options in ChromeCast settings is enabled and Stay awake, Screen will never sleep while charging is selected.
The tablet is also set on to constant display while charging. The tablet screen stays on.
The home page for the Chromecast is displayed when I check it the next day rather than the mirror.
Regards
Bruce
07-13-2023 06:06 AM - edited 07-13-2023 06:08 AM
Hi Fiik,
Thanks for reaching out, and sorry for the delay. There are a lot of factors that might have affected this. Did you experience any Wi-Fi network problems recently? Are both the Google Home app and the RFS Activ app updated? Try to reboot your router and relink both apps, and observe if it makes a difference. Using another casting device can help us isolate this too.
Regards,
Juni
07-17-2023 08:28 PM
Hey there,
We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
Best,
Princess
07-18-2023 10:20 PM
Hello Fiik,
We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
Best,
Princess