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My chromecast 3 keep restarting over and over

Nakama
Community Member

Screenshot_20210905-120543_Home.png

  I received an updated yesterday and now it keep restarting every 5 minutes while I'm watching YouTube 

3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there Nakama,

 

I'm sorry about the late response, thank you for being patient! Are you still having this issue? If you are, I'd be happy to help you figure out what the issue is. Let me just ask you some questions to understand the situation:

  • Does this only occur when you are casting YouTube?
  • Is your Google Home app up-to-date?
  • Is your Android device up-to-date?
  • Are you located in a supported country?

I look forward to your response, and if you had any more questions or concerns for me, please let me know!

 

Best regards,

Jeran

 

 

Jeran
Community Specialist
Community Specialist

Hey there,

 

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

 

Just checking up,

Jeran

Jeran
Community Specialist
Community Specialist

Hey there!

 

We haven't heard back from Nakama, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

 

Have a good one!

 

Best regards,

Jeran