My device keeps restarting

[Serhat]

wifi abnormality encountered suggest to use external usb power adapter to guarantee power supply

[Jeran]

Hey there Serhat,

I apologize for the late response, and thank you for being patient! Were you able to fix that radio issue? If not, I'd be happy to help out. Go ahead and give these steps a try:

• Restart your Chromecast. 
• Update your Chromecast's firmware.
• Make sure your Chromecast is powered via a wall outlet and not the USB on the TV.
• Factory reset your Chromecast.

If you're still having issues, please let me know what model of Chromecast you are using, and we can try a couple more things. I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

[Princesss]

Hey there,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess

[Serhat]

Hello, I did what you said but it didn't work.

[Muddi]

Hey Serhat,

Thanks for the update. Could you tell us what specific Chromecast device you have? When and where you purchase it?

Cheers,

Muddi

[Muddi]

Hi there,

I just wanted to follow up on this. Let us know if you still need help and we're glad to further assist you.

Cheers,

Muddi

[Muddi]

Hey Serhat,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
 

Cheers,

Muddi