Nest App on Google chromcast does not let me sign in with nest or Google Acct. Why?

[GothamGregg]

Hello!  This is not a new topic, but I can't reply to a thread so I'll start new.

I want to watch my NEST cams on my Samsung 4K TV.  I have the latest Google Chromecast device.

I'm asked for my login ID and password, and I KNOW they are correct, yet I'm told they are incorrect.

This should work!   Can you tell me about this?  Does the app need updating?

Thank you!

[David_K]

If you started using the Nest app before August 19, 2019, you created a Nest account to manage your Nest products. Did you migrate your Nest account to a Google account?

If you started using the Nest app after August 19, 2019 or migrated your account, you’re using a Google account and won't be able to use the Nest app on Android TV and Apple TV unfortunately.

FAQs about accounts for the Nest app - Google Nest Help

[Kimy]

Hi folks,

Appreciate your help here, @David_K.

@GothamGregg, I just want to follow up on this. I hope you've found the answer you're looking for. If you're still in need of assistance, please let us know, as we would be happy to answer any questions you may have.

Thanks,
Kimy

[Alex_S]

Hey GothamGregg,
 

I wanted to follow up and see if you still needed help. Please let me know if you still have any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Kind regards,

Alex

[Dan_A]

Hello again,

It's been a few days since your last reply — we're going to lock the thread within 24 hours. If you have further concerns, please feel free to create a new post.

Best regards,

Dan